The Rich Picture follows no commonly agreed syntax, usually consist of symbols, sketches or “doodles” and can contain as much (pictorial) information as is deemed necessary. When tackling complex problems in service provision across multiple settings, it is important to acknowledge and work with multiple perspectives systematically and to consider targeting service improvements in response to confined resources.This new method to represent patient’s journey and its potential improvements, the Rich Picture, a qualitative method, joint with quantitative analysis gives to research methodology a deeper and faster view, together with an aesthetic comfort.
